Stakeholder analysis for a regional Secure Data Environment
The Innovation Design Service (IDS) worked with the NENC Secure Data Environment (NENC SDE) to deliver a session at a critical point in the SDE development. The NENC SDE engaged with the IDS to better understand the needs of the region, in order for the SDE to be a successful and sustainable initiative and elements of the IDS session were also used to inform the SDE Business Case for the 2025/26 Financial Year.
IDS brought together NHS Trusts, industry, academia and research for a full day’s facilitated IDS session, taking participants through rapid design and discovery toolkits to gather intelligence from these key stakeholders.
The Challenge
The NENC Secure Data Environment (NENC SDE) wanted to ensure a sustainable future and gather information to support the development of a business case. Doing so required an assessment of demand, understanding the needs of key stakeholder within the region, challenging assumed value propositions and testing out any planned future developments. Due to tight timescales, NENC SDE needed to gather this information quickly and efficiently.
The Approach
The IDS team worked with the NENC SDE team to design and deliver a project to meet objectives. This encompassed a survey, one to one interviews and a full day’s facilitated IDS session. The session brought together key stakeholders from across industry, NHS trusts, academia and research to work through what a successful SDE looked like for them and assessing demand. The end result was a completed business model canvas for each stakeholder group, along with a detailed report providing analysis of need gathered from activities completed on the day, and the outputs from surveys and one to one interviews.
The Results
The rapid nature of the IDS session gathered a wealth of information from stakeholders in a short space of time. Participants were asked to contribute as individuals as well as from an organisation perspective, ensuring responses were gathered from different perspectives.
The session benefitted stakeholders by allowing them to see how the SDE would benefit them and their projects, and to directly influence future development.
Along with all the outputs, IDS provided an in-depth analytical report which SDE have been able to use for their future strategic plans and business planning to ensure sustainability for the future.
“The IDS team played a crucial role in the seamless design and execution of the day, demonstrating both efficiency and precision. Their support enabled us to maximise engagement with attendees, allowing the SDE team to gather valuable insights that directly contributed to key aspects of the business case. Additionally, the outcomes of the day helped uncover new opportunities beyond the initial scope, providing further avenues for the SDE team to explore. The post-event summary report was also highly informative, offering a clear and comprehensive overview of the day’s key takeaways.”
Rachel Morris, Commercial Lead, NENC SDE
The IDS service is wholly owned and operated by HI NENC. All aspects are managed by the HI NENC team from planning, through to managing the process, facilitation and reporting. For further information about how IDS can benefit your projects, please contact [email protected]