Digital Pioneers Events and Training
The Digital Pioneers team is hosting a series of digital events and training opportunities for people working in primary care in the North East and North Cumbria.
The following events will be hosted by our partners at Redmoor Health.
Mastering Total Triage in General Practice, 13th February, 12noon – 1pm, MS Teams
Discover how digital triage can revolutionise patient access and practice efficiency in primary care.
This webinar will explore strategies to implement total triage systems, integrate AI-powered tools, and transition from telephone-dominated workflows to a balanced digital model. Learn to streamline processes, prioritise urgent cases, and empower your team with training and clear protocols. We’ll also highlight tools for guiding patients to self-care and alternative services, ensuring equitable access while reducing staff workload.
Join us to enhance patient care and operational effectiveness with cutting-edge digital solutions.
Strategies for tackling hypertension, 18th February, 12noon – 1pm, MS Teams
High blood pressure (hypertension) is one of the leading causes of cardiovascular disease (CVD), a term encompassing conditions that affect the heart and blood vessels. Lowering blood pressure is key to preventing serious cardiovascular conditions such as strokes, heart failure, and heart attacks.
Join us for this interactive masterclass, which will be led Tracy Marshall, Pharmacy Technician and Project Manager for blood pressure optimisation at HI NENC.
We will cover:
- The causes of high blood pressure.
- How high blood pressure is identified and treated.
- Know Your Numbers.’
- Insights from CVDPREVENT data, providing Integrated Care Boards (ICBs) with practical actions to address single risk factors, reduce variation between practices, and foster peer support.
- Key resources and messages to support best practices.
- A focused section on digital tools and Standard Operating Procedures (SOPs) to streamline hypertension management.
Whether you’re a healthcare professional or involved in CVD prevention strategies, this webinar will equip you with actionable insights and tools to make a measurable difference.
Optimising Care Navigation, 13th March, 12.30 – 13.15pm, MS Teams
Join Redmoor Health for an insightful workshop on care navigation, the session will cover the differences between care navigation, signposting, and triage, and learn how to effectively guide patients through the healthcare system.
The session will explore how care navigation can be conducted by individuals with the right knowledge, regardless of clinical background. Gain practical insights into implementing Pharmacy First initiatives and understanding the roles and schemes within Primary Care Networks (PCNs).
We’ll also delve into crafting a robust care navigation protocol, including effective escalation policies tailored to local contexts.
