Well Connected Care Homes: Launch of ’Is my resident unwell?’ Tool

04/03/2020 1:15 pm @ The Durham Centre

Event Details

  • The Durham Centre, Belmont, Durham

**This event has now passed**

Event Resources

Please find links below to resources from the Well Connected Care Homes Event

‘Is my resident unwell?’ Tool




Well Connected Care Homes Presentation

Karen Hampshire

Catherine McShane


Event Agenda

The overall aim of the Academic Health Science Network North East and North Cumbria (AHSN NENC) Well Connected Care Homes Programme is to identify and enable transformational change that can add value for service users, carers, families and care providers and the wider health and social care system. This overall aim will be achieved by helping care homes to become internally and externally ‘well connected’ in the digital age; to enhance the quality of care experienced by residents in care homes, and significantly improve communication between care homes and the external health environment. Thus providing better, more efficient, and more cost effective care.

This event will be the official launch of the new regional communication tool/resource. The regional communication tool/resource will assist staff in care homes in recognising signs and will assist in recording a set of observations of residents. The regional resource tool/resource is a structured communication tool which looks at and records soft signs, NEWS2, SBAR etc. It is hoped that the tool will be incorporated into the system and will be something that all care home staff in the North East and North Cumbria region will use.

Registration for the event will open at 12.30pm with a sandwich lunch/refreshments. The actual session will commence at 1.15pm and close at 4.00pm.

This session is for members of the Well Connected Care Homes Regional Steering Group as well as contacts from community nursing teams and others who provide support to care homes.

The agenda includes:

• National and Regional context/updates

• Is my resident unwell?

• Locality case study presentations

• Table/locality discussions on how the tool/resource can be applied

For further information, please email [email protected]

Dave Belshaw

Health Programme Manager

Well Connected Care Homes, Admiral Nurse, Deteriorating Patient

Academic Health Science Network North East and North Cumbria

Dave qualified as a Registered Mental Health Nurse (RMN) in 1990 and went on to hold a variety of clinical roles and management positions within the Northumberland locality, going on to operationally manage primary care focused community teams, as well as Crisis and Home Treatment teams and Deliberate Self Harm teams.

Dave moved on to work in project management in the Durham locality, establishing Access, Booking and Choice pilots and also a new Crisis Team, before a regional service improvement role at the Northern Centre for Mental Health and then establishing a service improvement team for the National Institute for Mental Health in England (NIMHE) and then the Care Services Improvement Partnership (CSIP) across the North East and Yorkshire and Humber, successfully delivering improvement initiatives across the region.

He was part of the core development team, and eventually managed, the Mental Health First Aid programme nationally for the Department of Health before establishing it as a social enterprise. Following this Dave became head of the North East Regional Development Unit (NEMHDU) prior to establishing it as successful social enterprise for 7 years as its Chief Executive.

Dave has a Master’s in Public Administration as well as qualifications in complex programme management, consultancy and in 2011 completed his ‘back to practice’ programme to re-register as an RMN. He has experience in complex programme management, organisational leadership and with a particular emphasis on understanding the importance of stakeholder and relationship management.

Since August of 2017 Dave has lead on the Well Connected Care Homes programme for the AHSN NENC and more recently now leads the Admiral Nurse and Gram Negative Bloodstream Infection projects.


Professor Oliver James

Associate Medical Director, Academic Health Science Network North East and North Cumbria

Oliver James has worked in and around the NHS in the NE for over 40 years. He was a consultant Physician, Professor of Medicine and Pro Vice-Chancellor of the Newcastle University Medical School. He has also been Senior Vice President of the Royal College of Physicians, and a member of the North East Strategic Health Authority and has been Chair of the HEE Local Education and Training Board.


Karen Hampshire

Clinical Educator, North Tees and Hartlepool NHS Foundation Trust

Karen has been a nurse for 28 years, beginning her career in A&E before moving to work in Critical Care for some years but the majority has been in District Nursing.

Five years ago Karen joined the clinical education team in North Tees. This was when she was given the opportunity to work on the Care Home education programme that was being commissioned and the ‘North Tees and Hartlepool Education Alliance’ was set up. They continue to deliver training to the care homes across Stockton and Hartlepool.

Catherine McShane

Project Manager Health Call, County Durham and Darlington NHS Foundation Trust

Catherine is a specialist dietitian with a career spanning 20 years. Initially specialising in care of the elderly in both the acute and community setting, more recently Catherine has been involved in developing training, resources and guidelines for health and social care staff to identify, treat and monitor undernutrition in the community. As a result of frustrations of not being able to monitor patients as regularly as needed, she sought a solution to improve the dietetic care that could be provided to patients at risk of undernutrition. This has led to the creation of NHS Health Call Undernutrition. Catherine has been instrumental in clinically leading the development, implementation and evaluation of this and is now supporting the development of further digital solutions for health care related issues.

@ctmcshane2000  @CDDFTNHS @nhshealthcall


Adam Remmer

Charge Nurse, South Tyneside and Sunderland NHS Foundation Trust

Sunderland CCG has developed and funded a band 6 role with the Older Person Specialist team which is based around training in the population of care homes in Sunderland. The CCG has invested in digital technology and implemented an electronic system, based on the National Early Warning Score (NEWS2) tool to support the monitoring of residents’ health in the 49 nursing and residential care homes operating across the City. The role is designed to upskill and develop the workforce across many disciplines, proactive monitoring and linking with specialist nurses. The training comprises early recognition of deteriorating patients, initial training and ongoing support in taking observations using the digital equipment, escalation and communicating observations across organisations.